Customised Vocational Training

Whether it's a one day course for an individual or a tailored on-site programme for the whole organisation, we will work in partnership with you to design and deliver a course that meets the organisation's needs. Course content can be based on real issues faced by the organisation, allowing participants to apply their learning by focusing on real solutions.

The following list represents a sample of the courses we deliver. Please contact us if the type of course you require is not listed.

• Introduction to Marketing
• Recruitment and Selection process
• Performance Appraisals
• Team Leader Development
• Coaching Skills
• Train the Trainers
• Report Writing Skills
• How to write Policies and Procedures
• Managing Meetings
• Presentation Skills
• Time Management
• Problem Solving
• Customer Care using the Telephone
• Dealing with difficult customers/situations
• Negotiation Skills
• Assertiveness Training

Please contact us for course content and cost if you are interested in any of the above courses.